Thunderbird Inbox

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From MozillaZine Knowledge Base

It also shows the inbox of each account as a child folder of the unified Inbox account. Any messages in an inbox shows up in both the root of the unified Inbox, plus the child folder of the unified Inbox for that account. To use this functionality: View Folders Unified. Mozilla Thunderbird saves your personal information in a set of files called a Profile. The Profile houses local mail, copies of messages that reside on the mail server, and changes made to the Thunderbird account settings or toolbar. Persistent sticky notes for Thunderbird associated to mails. In TB 78, you can define the note position in the settings. If you have a large screen, you can even display the notes outside of TB's main window, so it won't hide anything.

(Redirected from Moving your mail storage location (Thunderbird))

By default, your mail is stored in your profile folder, along with your address books, settings, addons and other files. If you want to move your mail (but not the entire contents of the profile folder) to a different location, follow the steps below.

Thunderbird checks that you are not specifying a directory where something might accidentally delete your data or cause other problems, but its not infallible. Before you change where your mail is stored, read Dangerous directories to check whether you are making a safe choice. Also, make certain the directory location(s) are set as exclusions in your antivirus and antimalware software. And think about how this affects backing up your data. Mozbackup for example only backs up directories in the profile.

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For accounts using the Global Inbox (Local Folders)

1. Set Thunderbird to use offline mode by selecting File -> Offline -> Work Offline. It only takes a minute to change the local directory but working offline eliminates any chance of downloading a new message while you are doing that.

2. Exit Thunderbird. Create a directory in the new location where you would like to store your mail.

3. Go to your existing profile folder and copy your mail files over to the new location. By default accounts using the Global Inbox have their messages stored in Local Folders, which is located in the 'Mail' folder in your profile folder. Copy the entire contents of 'Local Folders', including all subfolders, over to the new location.

4. Start Thunderbird and go to 'Tools -> Account Settings', and then click on 'Local Folders' in the left pane (you may need to scroll down to see it). Where it says 'Local directory', click on the 'Browse...' button to select the folder you created in step 2 and click the 'OK' button. Verify that the 'Local directory' field shows the correct path to the new storage location of your mail.

5. Set Thunderbird to use online mode again by selecting File -> Offline -> Work Online. Once you're certain that Thunderbird recognizes the new location of your mail, you can go back and delete the old mail files from your profile folder.

For accounts not using the Global Inbox

2. Exit Thunderbird. Create a directory in the new location where you would like to store your mail. If you are changing the storage location for more than one account, create a separate directory for each account.

3. Go to your existing profile folder and copy your mail files over to the new location. For each account you want to move find that account's folder in the 'Mail' folder (POP3 accounts) or the 'ImapMail' folder (IMAP accounts) and copy its entire contents, including all of its subfolders, over to the new location. If you're not sure where an account stores its folders look in 'Tools -> Account Settings -> [account name] -> Server Settings -> Local directory.

4. Start Thunderbird and go to 'Tools -> Account Settings -> [account name] -> Server Settings'. Where it says 'Local directory', click on the 'Browse...' button to select the folder you created in step 2. Click the 'OK' button and verify that the 'Local directory' field shows the correct path to the new storage location of your mail.

5. If you have more than one mail account, repeat step 4 for each account whose mail you moved in steps 2-3.

6. Set Thunderbird to use online mode again by selecting File -> Offline -> Work Online. Once you're certain that Thunderbird recognizes the new location of your mail, you can go back and delete the old mail files from your profile folder.

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External links

MozillaZine forum thread with information about the settings used.
Bug report requesting move cache outside of the regular profile folder
Bug report requesting breaking up the profile for roaming, sharing and performance
Bug report requesting ability to split prefs into multiple files
Bug report requesting location of index (global-messages-db.sqlite) be customizable

Retrieved from 'http://kb.mozillazine.org/Moving_your_mail_storage_location_-_Thunderbird'

Not Receiving Emails in Thunderbird? Here are some of the troubleshooting advice to fix it.

Thunderbird is an email client. It’s free, it’s open-source, and it’s cross-platform, meaning it can work in Mac, Windows, and even Linux. Due to such properties, Thunderbird is one of the most popular email clients. Being free doesn’t limit it’s functionality at all; and the added benefits of third-party extensions can help get more out of it.

However, it’s major job is to allow you to send, receive, and manage emails. If one of which stops working, it stops being of any use. And it’s commonly seen, not just with Thunderbird but with many other email clients, that users are not receiving emails as expected in Thunderbird.

Troubleshoot – Not Receiving Emails in Thunderbird

Today, we are taking a look at the issue not being able to receive emails in Thunderbird and what you can do about it.

There can be several reasons why Thunderbird cannot receive emails. Some of them are just obvious but easy to miss improper settings while setting up the account. They are easy to fix. But some of them are not so obvious and you might have to dig deeper to get to the root of some of those issues.

Let’s take a look at them now.

POP & IMAP Settings

Make sure all the settings while adding the email account were correctly entered. Check if the values/properties in Thunderbird match that of the actual email provider. Check if IMAP, POP setting in Thunderbird, or other protocols are correctly set.

Server Status

Check your email provider server status. Sometimes, their servers can be down or may be they are having some technical problems. They are often resolved after some time. You can also check with your administrator if you are on the corporate servers to see if the problem is from the server side, and not from Thunderbird side. Also, check if the internet is running fine. Even extreme slow speed can sometimes result in not being able to receive emails.

Devices & Locations

Log in to your email account from other locations, such as we-based interface, your android or iphone, etc. and see if the problem persists. If you can receive email there, that most certainly means that your account configuration is the cause.

Password

Did you recently change the password of your email account? If so, Thunderbird (and neither does other clients) doesn’t instantly log you out of your account. It will show logged in but there wouldn’t be any error or activity. Therefore, some users forget that they changed the account password. If that’s the case, you need to update it on Thunderbird as well so it can connect with the servers without issues. Open ‘Tools’ –> Preferences –> Edit Preferences –> Go to ‘Security’ –> ‘Passwords’ –> ‘Saved Passwords’ –> Click the account and then click ‘Remove’. Now restart Thunderbird and it will automatically prompt you to enter the password. Enter the new password correctly to instate the connection with the servers.

Updates & Patches

In newer versions of Thunderbird, the issue can be caused by Logjam patch included in recent updates. This is across all Mozilla products including Firefox browser. If your email provider doesn’t support this, it will cause issues while connecting with the client. Most modern and popular email providers like Gmail supports this, but other lesser known and personalized email services may not. Unfortunately, there is nothing can be done with this issue except updating the email provider with this important security update. A temp fix is to disable it by using an add-on called “Disable DHE”. But it does not recommend at all since it puts your data at risk from hackers.

Anti-Viruses

Often times, antiviruses can be the cause for not being able to receive new messages since they might mistake them for viruses. You need to uninstall or temporarily stop your antivirus to make sure if that’s the issue. If you start receiving emails after enabling your anti-virus, you can add Thunderbird to the safe application so it won’t mistakenly consider your emails as viruses.

Filter Settings

If you are receiving some of the emails and not others, check the filter settings. Sometimes, they can be extreme and might mis-file certain messages that are not otherwise junk or spam. Check your filtering options in both email provider and in Thunderbird.